Responsible Gaming at GlitchSpin

At GlitchSpin, we are committed to promoting responsible gaming as an integral part of our customer service policy. We want you to enjoy the games we offer while being mindful of the potential social and financial consequences of gambling.

Maintaining Control

Gambling should be seen as a fun and exciting way to pass the time, not as a source of income. For some players, it can be hard to view gambling solely as a form of entertainment. It is important to only risk what you can afford to lose.
To maintain control and prevent gambling addiction, always keep the following in mind:

• Treat gambling as a form of entertainment and not a way to make money.
• Never seek an immediate refund; there will always be another opportunity to win.
• Play in moderation; avoid long sessions of uninterrupted gambling.
• Pay attention to the time and amount of money spent on gambling.
• If you feel you need a break, contact our support team, and we will temporarily block your account.

Self-Exclusion Request

If you wish to take a break from gambling, you can contact our support team via email at [email protected], and we will deactivate your account within 24 hours. It is the player’s responsibility to notify us about any other accounts they may have and promise not to open additional accounts. GlitchSpin will make reasonable efforts to prevent the creation of new accounts, but it is ultimately the player’s responsibility to ensure no new accounts are opened. We cannot be held responsible for any damages caused by other accounts.
If you are facing gambling-related issues, please reach out to one of the organizations listed below for support and advice.

Responsibility

If you are concerned that gambling is negatively affecting your life or the lives of those close to you, the following questions can help you assess the situation:

• Is gambling distracting you from work or school?
• Is gambling just a way to pass time or avoid boredom?
• Do you play for extended periods alone?
• Have others criticized your gambling habits?
• Have you lost interest in family, friends, or hobbies because of gambling?
• Have you ever lied about the amount of money or time spent gambling?
• Have you ever lied, stolen, or borrowed money to gamble or pay gambling debts?
• Are you unwilling to spend “gambling money” on anything else?
• Do you play until you lose all your money?
• Do you try to recover your losses as quickly as possible after losing?
• Do you feel lost and desperate when you run out of money while gambling?
• Can arguments or frustrations drive you to play?
• Do you feel depressed or have thoughts of suicide because of your gambling?

If you answer yes to most of these questions, you may have a gambling problem. Please reach out to one of the organizations listed below to discuss this matter and receive advice and support.

Underage Players

Registration on our website is strictly prohibited for individuals under 18 years of age. The company takes responsibility for verifying the age of all customers. Any winnings obtained by underage players will be voided.

Filtering System

Parents can control their children’s access to the internet by installing a filter. These filters will help protect your children from gambling-related websites. When using the computer with family or friends, who by law are not permitted to register or gamble on our site, we recommend using the following filtering and parental control methods: